A whole new dimension of the closing process

Remote Online Notarization (RON)

SMART’s RON technology, powered by Pavaso, empowers you to complete the ENTIRE closing digitally and remotely, TODAY!

Our remote online notarization solution provides the ultimate convenience by allowing signers to be virtually anywhere in the world to eSign closing documents, where they appear before the remote online notary to remote online notarize, using two-way audio-video technology.

What is Remote Online Notarization?

The act of notarizing documents electronically with an electronic seal online, from a separate physical location than the signer.


Provides an enhanced experience for individual(s) who are not able to attend in person.

Equip your state-commissioned online notaries to remote online notarize on Pavaso.

Settlement agents maintain control of the transaction by conducting the signing, or when a signing agency is used, the settlement agent can join as an observer.

Gives all permissible parties in the transaction online access to a video recording of the complete closing session of the eSigning and the remote online notarization, in accordance with state law.

Get all of benefits of a full eClosing, including document delivery, audit logs, and more.


Security measures incorporating industry best practices, including multifactor authentication and stringent-yet-simple user procedures.

Knowledge-based identification questions (KBA) specific to signer's personal history, maintaining individual integrity for similarly named signers.

Secure ID validation using image capture with automated authentication of government-issued photo ID.

Complies with evolving individual state statutory law requirements.


Operating System

Microsoft 8.1+
Mac Os X 10.11+

Compatible Web Browsers

The latest versions are required.

Chrome, Firefox, Internet Explorer, Edge, Safari are compatible for reviewing and confirming the accuracy of your document before the closing.

Only Chrome and Firefox are compatible for participation in a RON eClosing session. When using Chrome the Pavaso Screen Share plugin is required.

Note: Browsers not listed are not compatible.

Hardware and Devices

For an optimal RON experience, the following minimum requirements must be met:

• Desktop
• Laptop (touchscreen recommended)**
• Microsoft Surface Pro Tablet using Chrome*
• Keyboard & Mouse (stylus recommended)
• A Camera and Microphone on their Computer

Note: Signature pads are not compatible for RON closings.

*Microsoft Surface Pro is the only tablet currently supported for RON closings.
**Mac desktop/laptops require Chrome or Firefox browsers for RON closings.

Camera & Audio

RON requires a camera and microphone on your computer along with speaker access to complete the video call with a Pavaso commissioned eNotary.

Smartphone with Camera and Text Capability

During the RON closing, consumers are required to validate their photo ID through a trusted third-party identify verification service. Consumers must use their smartphone to take a picture of their photo ID and upload it via text from a United States phone number.

Internet Connection and Speed

RON requires a strong, reliable internet connection. A consistent, uninterrupted internet speed of 15 MBPS upload and download speed is required for an ideal experience. You may use this tool to test your internet speed.